Terms & Conditions
Mooloolaba Fisheries
1. Introduction
Welcome to the Mooloolaba Fisheries website. By accessing, browsing or purchasing from this website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please do not use this website.
These Terms & Conditions comply with the Australian Consumer Law and apply to all transactions and interactions with Mooloolaba Fisheries, both online and in-store.
2. Products and Availability
We strive to ensure all product information, descriptions and pricing are accurate. However, seafood is a natural product and availability may vary daily. We reserve the right to change or remove products without notice.
3. Orders and Payment
All orders are subject to availability and confirmation. Orders placed through our website are confirmed once payment is received. Prices are in Australian dollars (AUD) and inclusive of GST unless otherwise stated.
We accept various secure payment methods as shown at checkout.
4. Delivery and Pick-Up
For seafood delivery or click-and-collect:
Delivery areas, times and fees will be stated clearly at checkout.
Orders must be collected or accepted promptly to maintain product quality.
We do not accept liability for seafood that is not refrigerated or consumed within recommended timeframes after delivery or pick-up.
5. Refunds and Returns
Under Australian Consumer Law, you are entitled to a replacement or refund for a major failure. We do not offer refunds for change of mind or if the product was not stored correctly after purchase.
If you believe a product is faulty or not as described, please contact us within 24 hours with proof of purchase.
6. Website Use
You agree not to use this website for any unlawful purpose or in a way that infringes on the rights of others. We may suspend or block access for misuse.
All content on this website, including images, logos and text, is the property of Mooloolaba Fisheries and may not be used without permission.
7. Privacy
We respect your privacy. Please refer to our Privacy Policy for details on how we collect, store, and use your personal information in accordance with the Privacy Act 1988 (Cth).
8. Limitation of Liability
To the maximum extent permitted by law, Mooloolaba Fisheries shall not be liable for any direct or indirect loss arising from use of this website or our products, including but not limited to loss of data, income or profits.
9. Governing Law
These Terms & Conditions are governed by the laws of Queensland, Australia, and any disputes will be subject to the jurisdiction of the courts of that state.
10. Contact Us
For any questions regarding these Terms & Conditions, please contact us here.
Last updated: May 2025